Call Center Agent Job in Dubai | Join Canadian Specialist Hospital – Apply Now!
Are you a customer service professional looking to grow your career in Dubai’s healthcare industry? This could be your opportunity!
Canadian Specialist Hospital, one of the region’s most trusted names in healthcare, is hiring Call Center Agents for its facility in Abu Hail, Dubai. If you thrive in a fast-paced, patient-centric environment and enjoy helping people, read on.
Job Overview
| Details | Information |
|---|---|
| Job Title | Call Center Agent |
| Location | Abu Hail, Dubai |
| Job Type | Full-time |
| Experience Required | Minimum 3 years |
| Industry | Healthcare (Non-medical role) |
| Published On | May 15, 2025 |
| Application Deadline | August 31, 2025 |
| Gender Preference | Any |
| Salary Range | AED 3,500 – AED 5,000 (based on experience) |
Key Responsibilities
As a Call Center Agent at Canadian Specialist Hospital, your role will focus on efficient communication, patient satisfaction, and administrative support. Here’s what you’ll be doing:
- Handle inbound and outbound calls with professionalism.
- Assist patients with appointment bookings using the hospital system.
- Provide accurate information about:
- Services
- Departments
- Doctor availability
- Ensure clear documentation of every call and follow-up.
- Listen to and resolve patient queries, escalating when needed.
- Maintain a high level of service quality and patient care.
Who Can Apply?
If you have experience in a call center or customer service, especially in healthcare, you might be a perfect fit. Here’s a breakdown of the requirements:
Qualifications & Requirements
| Requirement | Details |
|---|---|
| Experience | 3 years minimum in customer service or call center |
| Industry Preference | Healthcare experience preferred |
| Languages | Fluent in English; Arabic or other languages is a plus |
| Communication Skills | Excellent verbal and written |
| Computer Skills | Proficient in MS Office and call management systems |
| Personal Traits | Patient, empathetic, organized, and problem-solving |
Why Work with Canadian Specialist Hospital?
- Leading healthcare provider in the UAE
- Diverse work environment with professionals from around the world
- Career growth and training opportunities
- Work in a role where your communication makes a real difference
How to Apply?
If this sounds like your next career move, don’t wait! Send your updated CV to:
Tip: In your email subject, mention “Application for Call Center Agent – August 2025” to ensure your resume reaches the right person faster.
